SANYO Support Information for European Customers

September 13, 2012


ERSATZTEILE / PIÉCES DETACHÉES / SPARE PARTS

Dear SANYO Customer,

SANYO Sales & Marketing GmbH (SSME GmbH) has ceased to trade in Europe and SANYO spare parts are available from approved SANYO service and repair agents or through the following Panasonic web site http://shop.panasonic.de/



For support on Sanyo product, please refer to the contact points below;

UK and Ireland Support
  Type of Warranty or Helpline assistance required by customer
Product Repair Helpline
Projectors Onsite: (+44) 844 335 2205
Repair: (+44) 161 626 4067
Email: sanyo.warranty@tpmatrix.co.uk
Web: www.tpmatrixprojectorrepairs.co.uk
LCD Monitors Multicare Electronics
(+44)1132 794561
E-mail: sanyosupport@multicare.org.uk
Digital Cameras (Postal repair) DK AVS
(+44) 1293 406854
www.dkavs.co.uk
0344 844 3899
Microwave Oven Recall (EM-C8787) Registration for recall via Multicare Hot Line
(+44) 800 923 0019
E-mail: sanyosupport@multicare.org.uk
All other Sanyo Consumer Electronic Products (including microwave, LCD television, DVD) Please refer to a local Authorised Service Centre via our website: http://www.panasonic.com/uk/support.html 0344 844 3899

European Support on Consumer product
Germany / Austria (+49)6922223930
France (+33)359360101
Italy (+39)236000125
Spain and Portugal (+34)914148486
Switzerland (German) (+41)445830692
Switzerland (French) (+41)445830693
Switzerland (Italian) (+41)445830694

European CCTV support (technical and repair)

Please refer to your local country's website to obtain up to date information on service providers or contact your local Call Centre as per above list.


European Support on Projectors including Projector lamp warranty claims

Customer Services, Panasonic System Communications Company Europe,
c/o Panasonic Manufacturing UK Ltd, Wharfedale Road, Pentwyn Ind Est, Cardiff, CF23 7XB
E-mail: projector-support@eu.panasonic.com

Spain (+34) 902026932
Portugal 0308 80440000
France (+33) 0825540059
Germany 0800 7237846
Austria 0820 001025
UK and Ireland (+44) 8706 001 620
Belgium 070 700 175
Italy 199 752 903
Sweden 0771 400 496
Norway 815 20113
Denmark 701 21618
Netherlands 0900 0401 265
Estonia 800 004 4344
Latvia 800 02247
Lithuania 8800 30769

Call Charges
(+44) 8706 Calls will cost approximately 4p per minute from a standard landline and 22p per minute from a mobile
(+44) 844 Calls will cost 7p per minute plus your telephone company's access charge
(+44) 344 Calls will cost the same to call as a normal local or national landline.
All other Calls will cost standard local rate within the respective country of call origin. Call charges from mobile networks or other providers may vary